Contact us

Important: For service and support, please contact our Service Line directly or register in the SMA Online Service Center.

SMA Australia Pty Ltd

Level 8
76 Berry St
North Sydney NSW 2060
Australia

PO Box 661,
North Sydney NSW 2059
Australia

System Owners
Log in for case support: SMA Online Service Center
Live chat support available: Mon-Fri, 9AM - 5PM AEST
 

Installers: Pre-Sale Technical Enquiries
Email: SolarAcademy@SMA-Australia.com.au


Installers: Post-Sale Service Support

  1. Log in for case support:
    SMA Online Service Center

  2. Create a Service case and receive a case number

  3. Speak with us

    1. Option 1: Live chat support
      Mon-Fri, 9AM - 5PM AEST

    2. Option 2: Phone support
      +61 2 9491 4200 / 1800 SMA AUS
      Mon-Fri, 8AM - 6PM AEST