SMA Services Services at a glance Online services SMA Service line

Whether you need support on your PV Power Plant or just have a question about SMA Products

A single place for SMA Service

SMA Services

Profitable. Secure. Lucrative.

By investing in a PV system, you are setting the course for a sunny, independent future. The SMA service team offers you customized service and excellent support so that you can benefit from your system over the entire operating time. Whether it is a matter of commissioning, remote monitoring or regular maintenance, you can rely on our full support from the start.

Visit the SMA Online Service Center

PV System Services

All-round service for optimum and safe system performance
Suitable services - individually combined according to your needs
Professional support - experienced service experts on the phone and on site
A global, comprehensive service network - with short reaction times

Services at a glance

With the SMA service, you will always be on the sunny side.

Residential & Commercial Systems

You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.

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Utility Systems

Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.

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If service is needed, use our online services for quick support.

Online Services

Downloads

Keep up-to-date with the latest manuals and documents.

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Device Replacement

Click here to get to the Device Replacement.

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Contact

Use our contact form for technical support.

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SMA Service Line

Our expert teams will help you with technical questions.

PV system operators are advised to first consult their installer.

Installer Checklists for calling SMA Service

SMA Australia Pty Ltd.

System Owners

Live chat support
available: Mon-Fri, 9AM - 5PM AEST

Installers: Pre-Sale Technical Enquiries

Email: SolarAcademy@SMA-Australia.com.au

Installers: Post-Sale Service Support

Log in for case support:
SMA Online Service Center
Create a Service case and receive a case number
Speak with us
1. Option 1: Live chat support
  Mon-Fri, 9AM - 5PM AEST
2. Option 2: Phone support
  +61 2 9491 4200 / 1800 SMA AUS
  Mon-Fri, 8AM - 6PM AEST