Q: Why can't the Sunny Home Manager access the AVM radio-controlled sockets any more?

From the version FRITZ!OS 7.25 and the change in the system security of the AVM Fritz!Box, it is no longer possible to log in with a password only. A virtual user is automatically created in the FRITZ!Box with the name "fritzxxxx" (x = number between 0 and 9). This means that the connection data that allows the Sunny Home Manager to switch radio-controlled sockets on the Fritz!Box needs to be adapted accordingly in the Sunny Portal. Therefore, SMA recommends selecting "FRITZ!Box-Benutzer und -Kennwort" (FRITZ!Box user and password) when logging into the home network and has defined this option as the default. The setting "FRITZ!Box-Kennwort" (FRITZ!Box password) can now only be used for older systems.

Q: Why can't I add my Shelly device to the system, even though it's compatible and correctly connected, and is detected as a new device?

It may be that the Shelly device has been assigned a password. As a result, the Sunny Home Manager 2.0 cannot access the device. To add the Shelly device to the system, delete the password via the device's user interface and add the device again.

Q: Why can't I add my Shelly device to the system, even though it's compatible and correctly connected?

It may be that a firmware modification (e.g., TASMOTA) has been used for the Shelly device. As a result, the Sunny Home Manager 2.0 cannot access the device. To add the Shelly device to the system, restore the device to its original default setting.

Q: If I switch off forecast-based charging, does the Sunny Home Manager have to learn the consumption forecast for approx. 14 days, just like during initial installation? Or does the Sunny Home Manager continue using what it has already learned once before?

When the “Forecast-based charging” function is deactivated, only the planning for charging and discharging the battery is initially deactivated. The other plans and forecasts continue running regardless of this.

Q: Why is the optional appliance charged despite the "battery before optional" setting?

In the Sunny Home Manager, there are three planners that are processed consecutively (mandatory planner / optional planner / battery planner). With the "battery before optional" function, the order is changed to: mandatory planner / battery planner / optional planner. Notice: If the setting is changed when, for example, an optional appliance has already been started, this will NOT be stopped but will continue to be used for the time being. This may result in the optional appliance being used before the set battery.

Q: Why do I have problems with my zero export system after updating to version 2.6.6.R of the Sunny Home Manager?

To use the battery management, the "External setpoint" option must be selected under "Operating mode for active power setpoint" in the battery inverter. If the "Operating mode for active power setpoint" parameter is set to "Off," the SHM cannot communicate with the battery inverter management and the battery may not be charged correctly.

Q: Which devices can be used as appliances with the Sunny Home Manager?

To find out which devices are compatible, refer to the technical information on the SMA SMART HOME compatibility list for electrical appliances in the download area .

Q: It says "For UK only:" on my Sunny Home Manager type label. Can I use this device in other countries as well?

Yes, this product can be used in other countries. The "UKCA label + address of the UK subsidiary" must be on the type label of the packaging for sales in the UK only. The addition "For UK only:" simply refers to the address below of the SMA subsidiary as a contact for the UK.

Question 1

Release Notes - Sunny Home Manager 1.0

Accepted Answer

Version 1.13.14.R (August 2016)

Performance features:

Energy Management for Bosch/Siemens home appliances via EEBUS

Integration of EEBUS compatible Bosch/Siemens home appliances in Sunny Home Manager energy management.
Simple process to establish the EEBUS data connection between Sunny Home Manager and EEBUS compatible Bosch/Siemens dishwashers, washers and tumble driers.
Increased PV self consumption and reduction of energy cost through EEBUS controlled load shifting.
EEBUS is available for all appliance manufacturers as an open standard. In the near future more smart appliances will join in the EEBUS connected smart home.
A separate technical information with detailed description for connection and control via EEBUS will be available (Download via www.sma.de).
Please note: For detailed instructions in regards to EEBUS compatible Bosch/Siemens home appliances please contact the Bosch/Siemens service line.

Battery Charge Time Window control – you decide, when your batteries shall be charged.

Applicable specifically for home owners who get a time-of-use tariff from their power company.
Charge your battery with low cost power and use the stored energy in times, when grid power is high in price.
Definition of time windows, where batteries shall be charged at a defined charge power.
Available for AC coupled SMA storage battery systems (Sunny Island or Sunny Boy Storage).
A separate Technical Information with detailed explanations and application samples will be available for download from www.sma.de.

Zero Export control for PV systems with AC coupled storage batteries.

... up to now, Zero Export was supported for PV systems with inverters only.
Inclusion of AC coupled storage batteries in Zero Export control. This enables you to use an optimum amount of your self generated PV energy.
A default waiting cycle of 5 seconds allows the battery inverter to use excess PV power for charging before the PV inverter output is scaled down to avoid grid feed-in.
Available for AC coupled storage battery systems (Sunny Island or Sunny Boy Storage and other battery storage systems).
Please note: In Zero Export mode, a minimum level of power feed-in cannot be avoided. The amount of feed-in depends on the number of household load changes and composition of the PV system.

If you have activated the automatic software update function for the Sunny Home Manager, the update will be performed without any user interaction. In case you want to initiate the update manually, please temporarily activate the automatic update function. After successful completion of the update, you can revert to the deactivated state of automatic update function. Please note, that the update is processed step-by-step. Multiple Sunny Home Managers are updated one after another.

Version 1.12.17.R (July 2016)

Performance features:

Support of the new Sunny Boy Storage (Single unit with one high voltage storage battery) for prognosis-based battery charging and visualisation of storage data.
For detailed information about Sunny Boy Storage please refer to the product information page at www.sma.de.

If you have activated the automatic software update function for the Sunny Home Manager, the update will be performed without any user interaction. In case you want to initiate the update manually, please temporarily activate the automatic update function. After successful completion of the update, you can revert to the deactivated state of automatic update function. Please note, that the update is processed step-by-step. Multiple Sunny Home Managers are updated one after another.

Version 1.12.11.R (October 2015)

Performance features:

New RC sockets and RC switches available through integration of Plugwise home automation components (Plugwise Circle, Sting and Stealth)
SMA Bluetooth RC sockets still are available. In regards to energy management functionality, SMA Bluetooth RC sockets and Plugwise RC sockets are identical.
- For compatibility of the Plugwise components, the Plugwise base station Stretch needs to have a minimum firmware version 2.7.7 (see further notes below).
- To connect the Sunny Home Manager with the Plugwise components, please find a description in the Quick Reference Guide or in the new version of the Planning Guidelines "SMA Smart Home".
- ON/OFF control and enabling the Auto-Mode for Plugwise RC sockets is done via Sunny Portal or the Sunny Portal App. (no control button for Plugwise RC sockets). Setup of the basic Plugwise system is described in Plugwise's device documentation.
New features for energy management of Smart Appliances with control via direct data connection (variable load appliance)
- Mennekes Amtron charge stations are controlled with power level recommendations. (Amtron Firmware minimum version 1.07, update process acc. to Mennekes instruction manual). With this feature, it is possible to consume excess PV energy to an extremely high degree independent from a changing weather situation.
- Stiebel Eltron heatpumps (with WPM 3 and LWZ) are controlled via plug&play via direct data connection in the local area network.
Full support of lead acid storage batteries (FLA) for prognosis based storage management. With this extension, all available battery types can be controlled in energy management.
Miele appliances in the Miele@home system with base station XGW3000 or XGW2000 are fully supported in energy management.

New documentation and application support:

New Quick Reference Guide for Sunny Home Manager with a description of the new Plugwise RC sockets
The new version 4.1 of the Planning Guidelines "SMA Smart Home" describes the extended set of features of the Sunny Home Manager version 1.12.
Application samples for typical controls in energy management are avaiable as Technical Information:
- Washing machine with MUST time window load control
- Pool pump with CAN time window load control
- Immersion heater with control via relay/contactor

New features in Sunny Portal for Sunny Home Manager PV plants:

In Sunny Portal section "Overview of New Device" it now is possible to transfer multiple new devices to the PV plant. In comparison with the one-by-one transfer method, this significantly saves time during plant setup.
Sunny Portal Apps now are available in a new version with simplified operation of appliances and other new features. (iOS and Android versions available)
Various bug fixings

Note:

Update of Plugwise Stretch: The update commands are triggered via the Stretch's HTML Interface, which can be entered via the Plugwise App (please refer to the Plugwise documentation).
Safety status of RC sockets during communication disturbance: Besides On/OFF so far, there was another state "keep last known status". Due to potential safety hazards, this state is not supported anymore for new load profiles. Existing load profiles, which used this state, will be transitioned to a new setting with the next active change of the load profile. With the change, only the states "ON" or "OFF" can be selected.
If you have activated the automatic software update function for the Sunny Home Manager, the update will be performed without any user interaction. In case you want to initiate the update manually, please temporarily activate the automatic update function. After successful completion of the update, you can revert to the deactivated state of automatic update function. Please note, that the update is processed step-by-step. Multiple Sunny Home Managers are updated one after another.

Version 1.11.6.R (March 2015)

Performance features:

Option for enable/disable of forecast-optimized storage management for Sunny Island

New settings item for Installer/Admin in Sunny Home Manager device properties.
- Enable: Sunny Home Manager controls charging and discharging of the Sunny Island battery in order to optimize excess energy usage for PV plant with dynamic output power limitation (i.e. 70% rule for Germany)
- Disabled: Sunny Island applies its internal control algorithms according to the measured condition at the grid connection point. (Charge battery for PV feed-in, discharge battery in case of grid supplied energy)
Settings of existing PV plants are maintained without change.
Default for new PV plants: Disabled
Charge/Discharge control for Sunny Boy Smart Energy is not affected. The new settings item only is available for PV plant with Sunny Island.

Various Bugfixes:

Suppression of unnecessary info message „EM-Gateway not found“

New version Sunny Portal iOS App

Completion of energy balance display
Simplified screens for display and control of SMA Smart Home appliances
The new Android App with identical improvements will soon be released.

Information:

Due to an incompatibility between Sunny Home Manager and the new Miele@home Gateway XGW3000, appliance control for Miele appliances via the XGW3000 currently is not possible. The incompatibility will be fixed in the next Sunny Home Manager Release.
Miele appliances in PV plants with the old Miele@home Gateway XGW2000 are correctly controlled as before by the Sunny Home Manager.

Notes:
If you have activated the automatic software update function for the Sunny Home Manager, the update will be performed without any user interaction. In case you want to initiate the update manually, please temporarily activate the automatic update function. After successful completion of the update, you can revert to the deactivated state of automatic update function. Please note, that the update is processed step-by-step. Multiple Sunny Home Managers are updated one after another.

Question 2

Is it possible to use the Sunny Home Manager 2.0 only as a simple ENERGY METER?

Accepted Answer

Yes, the field of applications for the Sunny Home Manager ranges from its use as a simple energy meter to monitoring a PV system and intelligent energy management.

Question 3

Can Edimax Smart Plugs be used together with the Sunny Home Manager (HM-20), even without an Internet connection (offline)?

Accepted Answer

An Internet connection to the Edimax-Cloud is required during commissioning of the socket on the SHM2. After that, the Sunny Home Manager (HM-20) would only need an Internet connection if the user wants to switch on the Edimax sockets via the Sunny Portal or activate >automatic< operating mode. Remember that the operating mode is always deactivated again by the Sunny Home Manager after the start-up. Re-activation is required every time it is used again, e.g., to switch on the washing machine. For this reason, SMA recommends always operating the Sunny Home Manager with an existing Internet connection.

Question 4

Why can't the Sunny Home Manager access the AVM radio-controlled sockets any more?

Accepted Answer

From the version FRITZ!OS 7.25 and the change in the system security of the AVM Fritz!Box, it is no longer possible to log in with a password only.

A virtual user is automatically created in the FRITZ!Box with the name "fritzxxxx" (x = number between 0 and 9). This means that the connection data that allows the Sunny Home Manager to switch radio-controlled sockets on the Fritz!Box needs to be adapted accordingly in the Sunny Portal.

Therefore, SMA recommends selecting "FRITZ!Box-Benutzer und -Kennwort" (FRITZ!Box user and password) when logging into the home network and has defined this option as the default. The setting "FRITZ!Box-Kennwort" (FRITZ!Box password) can now only be used for older systems.

Question 5

Why can't I add my Shelly device to the system, even though it's compatible and correctly connected, and is detected as a new device?

Accepted Answer

It may be that the Shelly device has been assigned a password. As a result, the Sunny Home Manager 2.0 cannot access the device. To add the Shelly device to the system, delete the password via the device's user interface and add the device again.

Question 6

Why can't I add my Shelly device to the system, even though it's compatible and correctly connected?

Accepted Answer

It may be that a firmware modification (e.g., TASMOTA) has been used for the Shelly device. As a result, the Sunny Home Manager 2.0 cannot access the device. To add the Shelly device to the system, restore the device to its original default setting.

Question 7

If I switch off forecast-based charging, does the Sunny Home Manager have to learn the consumption forecast for approx. 14 days, just like during initial installation? Or does the Sunny Home Manager continue using what it has already learned once before?

Accepted Answer

When the “Forecast-based charging” function is deactivated, only the planning for charging and discharging the battery is initially deactivated. The other plans and forecasts continue running regardless of this.

Question 8

Why is the optional appliance charged despite the "battery before optional" setting?

Accepted Answer

In the Sunny Home Manager, there are three planners that are processed consecutively (mandatory planner / optional planner / battery planner).

With the "battery before optional" function, the order is changed to: mandatory planner / battery planner / optional planner.

Notice: If the setting is changed when, for example, an optional appliance has already been started, this will NOT be stopped but will continue to be used for the time being. This may result in the optional appliance being used before the set battery.

Question 9

Why do I have problems with my zero export system after updating to version 2.6.6.R of the Sunny Home Manager?

Accepted Answer

To use the battery management, the "External setpoint" option must be selected under "Operating mode for active power setpoint" in the battery inverter.

If the "Operating mode for active power setpoint" parameter is set to "Off," the SHM cannot communicate with the battery inverter management and the battery may not be charged correctly.

Question 10

Which devices can be used as appliances with the Sunny Home Manager?

Accepted Answer

To find out which devices are compatible, refer to the technical information on the SMA SMART HOME compatibility list for electrical appliances in the download area.

Question 11

It says "For UK only:" on my Sunny Home Manager type label. Can I use this device in other countries as well?

Accepted Answer

Yes, this product can be used in other countries. The "UKCA label + address of the UK subsidiary" must be on the type label of the packaging for sales in the UK only.

The addition "For UK only:" simply refers to the address below of the SMA subsidiary as a contact for the UK.

Question 12

Why is the battery of the Sunny Tripower Smart Energy 5 kW / 6 kW / 8 kW / 10 kW not charging?

Accepted Answer

Since the Sunny Home Manager FW version 2.14.13.R, it is necessary to reset any parameter changes to the default value settings (external default: upper battery charge limit 100% (0-100%), lower battery discharge limit 0% (0-100%)).

Question 13

When will new washing machines, dryers or dishwashers from the manufacturer Bosch Siemens Haushaltsgeräte (BSH) be supported via EEBUS with the Sunny Home Manager 2.0?

Accepted Answer

In 2021, BSH/Home Connect launched a new generation connectivity module that no longer supports the EEBUS energy management function. It is not possible to use this generation of devices without an EEBUS interface integrated in the Bosch Siemens Haushaltsgeräte (BSH).

Question 14

Which current transformer should I use?

Accepted Answer

When using a current transformer, it is less important to choose the right manufacturer and more important to use current transformers for a 5 A secondary current with an accuracy class of at least 1.

Question 15

Which type of current transformer should I use - 100/5 A class 1 or 150/5 A class 1?

Accepted Answer

The first number in the type of current transformer depends on your PV system's grid connection. For example, if your grid connection is 90 A, you should use a 100/5 A class 1 current transformer. If your grid connection is 120 A, use a 150/5 A class 1 current transformer.

Question 16

Which installation variant of current transformer should I use?

Accepted Answer

There are also different installation variants (split-core current transformers, DIN rails). Whether you want to use a split-core current transformer or a DIN rail mounting that the cable is later led through depends mainly on the options available to you on site.

Question 17

Should I use a current transformer with or without a connection cable?

Accepted Answer

This depends on the situation on-site. Many installers prefer to use current transformers without connection cables because the lengths often do not suit the installation in situ. This allows the installation to be ideally matched to the conditions.